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Help Center

Answers, when you need them

Browse help by topic. For app-specific support you can also visit the App Support page or contact our team directly.

Getting started

Set up your profile, learn the basics and find your way around the workspace.

Login & account access

Sign in, reset access and understand how employer-managed accounts work.

Attendance & clock-in/out

Clock in and out, manage breaks and review your attendance summary.

Leave requests

Submit leave, check balances and track approvals.

Payslips & documents

Access payslips and HR documents from web and mobile.

Tasks & tickets

Pick up tasks, raise tickets and follow escalations.

Reminders

Create reminders, set categories and colours, and manage alerts.

Performance

Review goals, KPIs, feedback and upcoming 1:1s.

Notifications

Manage notification preferences on web and mobile.

Privacy & account deletion

Understand your data and how to request deletion or correction.

Contact support

Reach the EnginePro team when you need a hand.

Popular questions

Frequently asked

A quick start across the most common topics.

Who creates my EnginePro account?
In most cases your employer or company administrator creates and manages your account. If you can’t access it, contact your administrator or support@enginepro.io.
Can I use EnginePro on my phone?
Yes — EnginePro is available on web and as a mobile app for iOS and Android, with the same core features for employees and managers.
How do I change my notification settings?
Open settings in the app or web workspace and adjust your notification preferences, or manage them in your device’s notification settings.
How is my data protected?
EnginePro uses role-based access, encrypted connections and secure cloud infrastructure. See the Security page for details.
How do I delete my account or data?
Visit Account Deletion or Data Deletion to submit a request.

Still need help?

Our team is happy to assist employees, managers and administrators.