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Subprocessors

Subprocessors

The categories of trusted third-party providers that may process data on EnginePro’s behalf to deliver the Services.

EnginePro engages a limited set of providers to operate the platform. The categories below describe the functions they support and the data they may process on our behalf under appropriate data-protection agreements.
ProviderPurposeData processedLocationStatus
Cloud hosting providerHosting & infrastructurePlatform data at rest and in transitRegion per agreementActive
Email delivery providerTransactional & notification emailEmail address, message metadataRegion per agreementActive
Push notification providerMobile push deliveryPush tokens, notification metadataRegion per agreementActive
Analytics / crash reportingDiagnostics & reliabilityDevice, app version, crash logs, usageRegion per agreementActive
Customer support providerSupport ticketing & commsContact details, support messagesRegion per agreementActive

How we manage subprocessors

We engage subprocessors under written agreements that impose appropriate data protection and confidentiality obligations. We assess providers for suitability and limit the data shared to what is necessary for their function. Changes to subprocessors are communicated in line with your agreement and applicable law.