Last updated: June 8, 2026
By accessing or using the EnginePro platform and services (the “Services”), you agree to these Terms of Service. If you use the Services on behalf of an organisation, you represent that you are authorised to bind that organisation.
“Customer” means the organisation that subscribes to EnginePro. “User” means an individual authorised to use the Services, such as an employee, manager or administrator. “Content” means data and materials processed through the Services.
Accounts are typically created and managed by the Customer’s administrators. You are responsible for maintaining the confidentiality of your credentials and for activity under your account. Notify us promptly of any unauthorised use.
The Customer is responsible for configuring the Services, determining which features and data categories are enabled, managing its users, and ensuring it has the necessary rights and legal bases to process employee data through the Services.
You agree to use the Services lawfully and in accordance with our Acceptable Use Policy. Misuse, unauthorised access attempts, interference with security and unlawful content are prohibited.
Paid Services are provided on a subscription basis as set out in your order or agreement. Pricing depends on company size, modules, employees and integrations. Fees are due as agreed and, unless stated otherwise, are non-refundable except as required by law.
EnginePro and its licensors retain all rights in the Services, including software, design and trademarks. You retain rights in your Content. You grant EnginePro a limited licence to process Content solely to provide the Services.
Processing of personal data is governed by our Privacy Policy and, where applicable, a Data Processing Agreement. For most employee data, the Customer is the controller and EnginePro is the processor.
Each party will protect the other’s confidential information and use it only as needed to perform under these Terms, applying reasonable safeguards.
The Services may integrate with third-party services (for example, payroll providers). Your use of those services is governed by their own terms, and EnginePro is not responsible for third-party services.
We aim to provide reliable, available Services and may perform maintenance from time to time. Specific availability commitments, if any, are set out in your agreement.
Except as expressly stated, the Services are provided “as is” and “as available” without warranties of any kind, to the maximum extent permitted by law.
To the maximum extent permitted by law, neither party is liable for indirect, incidental or consequential damages, and aggregate liability is limited as set out in your agreement.
Each party will, as applicable and to the extent permitted by law, indemnify the other against certain third-party claims arising from breach of these Terms or unlawful use, as set out in your agreement.
We may suspend or terminate access for breach of these Terms, security risks or non-payment. On termination, access ceases and data is handled per the Privacy Policy and any applicable DPA, including return or deletion as agreed.
We may update the Services and these Terms. Material changes will be notified as appropriate, and continued use after changes take effect constitutes acceptance.
These Terms are governed by the laws specified in your agreement or, absent that, the applicable laws of EnginePro’s place of business. Jurisdiction and venue are as set out in your agreement.
Questions about these Terms? Contact legal@enginepro.io.